Privacy Policy

PRIVACY POLICY

Registration with us is required in order for you to be able to use all features of the website.

When you register and use our website, you will need to provide (a) your name, email address, and other registration information; (b) transaction-related information, (c) information you provide us when you contact us for help; and (d) information you enter into our system when using the website, such as contact information. We may also use the information you provide us to contact you from time to time to provide you with important information and required notices.

In addition, the website may collect certain information automatically, such as the type of device you use, the IP address of your device, your operating system, the type of internet browsers you use, and information about the way you use the website.

We use information held about you in the following ways:

INFORMATION YOU GIVE TO US

We will use this information:

to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us;

to provide you with information about other goods and services we offer that are similar to those that are already provided to you;

to notify you about changes to our service;

to ensure that content from our site is presented in the most effective manner for you and for your computer. 

INFORMATION WE COLLECT ABOUT YOU

We will use this information:

to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;

to improve our site to ensure that content is presented in the most effective manner for you and for your computer; 

to allow you to participate in interactive features of our service, when you choose to do so;

as part of our efforts to keep our site safe and secure;

to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you;

to make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them.

OPTING OUT

You can stop all collection of information by discounting use of the website.

HOW WE MAY USE YOUR PERSONAL INFORMATION

We will use the personal information you provide to us:

to supply our services to you;

to process your payment for the services; and

if you agreed, to give you information about similar products that we provide, but you may stop receiving this at any time by contacting us.

SHARING INFORMATION

We share information with third parties only in the ways that are described below:

Service Providers:  We outsource some of our technical and customer support, tracking and reporting functions, quality assurance testing, and other services to third parties.  We may share information from or about you with them so they can perform their services.

Business Transfers: We may share information from or about you with subsidiaries, joint ventures, or other companies under common control, in which case we will require them to honour this Privacy Policy.  If another company acquires us or all or substantially all of our assets, that company will possess the same information, and we will request but cannot ensure that the buyer will assume the rights and obligations with respect to that information as described in this Privacy Policy.

Investigations: We may investigate and disclose information from or about you if we have a good faith belief that such investigation or disclosure is (i) reasonably necessary to comply with legal process and law enforcement instructions and orders, such as a search warrant, subpoena, statute, judicial proceeding, or other legal process served on us; (ii) helpful to prevent, investigate, or identify possible wrongdoing in connection with the Application; or (iii) necessary to protect our rights, reputation, property, or that of our users, affiliates, or the public.

Links:  The Application may contain links to unaffiliated third party websites and applications.  We are not responsible for their privacy practices.  We recommend you read the privacy policies on all such third party websites and applications.

We will only give your personal information to other third parties where the law either requires or allows us to do so.

WHERE WE STORE YOUR PERSONAL DATA

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

DISPUTE RESOLUTION

If you believe we have not adhered to this Privacy Policy or any of these Terms, you may write to us at our registered company address:

Merlin House, Meteor Way, Lee-On-The-Solent, Hampshire, United Kingdom, PO13 9FU

SECURITY

We follow generally accepted industry standards to protect all user information submitted to us, both during transmission and once we receive it.  No method of transmission over the internet or via mobile device, or method of electronic storage is 100% secure, however.  Therefore, while we use commercially reasonable means to protect your information, we cannot guarantee its absolute security.

DATA RETENTION

We will retain data you submit to us only for as long as is reasonably necessary to fulfil the purpose for which the data was submitted (e.g., to respond to a customer service inquiry). Other information we collect (e.g., transaction data, UDID, application usage data) will be retained for as long as you have the application installed on your handset and for a reasonable time thereafter.

MODIFICATIONS TO THIS PRIVACY POLICY

We may revise this Privacy Policy from time to time.  The most current version of the Privacy Policy will govern our use of your information and will be located on our Website.  If we make material changes to this Privacy Policy, we will notify you by posting a notice on the Application prior to the effective date of the changes.  By continuing to access or use the Application after those changes become effective, you agree to be bound by the revised Privacy Policy.